Privacy Policy

This Privacy Policy explains how Cowra Golf Club (“we”, “us”, “our”) collects, uses, discloses and protects your personal information when you use our website, book a tee time, or get in touch with us. We are committed to handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

We only collect personal information that is reasonably necessary to run the club and provide our services. This may include:

• Contact details you provide — your name, email address and phone number — when you book a tee time, submit an enquiry through our contact form, or otherwise contact us.
• Booking details — the date, time, group size and any special requests for your round.
• The nature of your enquiry — for example, whether your message is for the clubhouse or the Pro Shop.
• Technical information — such as your IP address, browser type and the pages you visit, collected automatically to help us understand and improve the website.

We use your personal information to:

• respond to your enquiries;
• take, confirm and manage tee-time bookings, and contact you about them;
• operate, maintain and improve our website and services;
• send you information you have requested; and
• meet our legal and operational obligations.

We do not sell your personal information. We may share it with trusted service providers who help us run the website and communicate with you (for example our website hosting and email-delivery providers), with Cowra Golf Club staff and the Pro Shop so we can manage your booking or enquiry, and with others where required or authorised by law.

Memberships are purchased through our affiliated Cowra Bowling & Recreation Club. Any information you submit to buy a membership is collected and handled by them under their own privacy policy, not ours.

Our website may use cookies and similar technologies, and third-party analytics tools, to remember your preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features of the site.

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification or disclosure, and we keep it only for as long as it is needed for the purposes above or as required by law. No method of transmission over the internet is completely secure, however, so we cannot guarantee absolute security.

You can ask to access or correct the personal information we hold about you, or raise a question or complaint about how we handle it, using the contact details below. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the date shown above.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Cowra Golf Club — Mees St, Cowra NSW 2794 Phone: (02) 6342 1836 Email: april@cowrabowlingclub.com.au